Freely provided and gratefully received.
All these comments are kept on file in their original format.
You can drop us a line here: firstname.lastname@example.org
"Just to say thanks for your great service."
Dave - 1st March 2013
"I wish to thank you and express how impressed we were with our order for a stainless steel handrail. Our whole experience from order, through to deliver and product quality has been exceptional.
We have tried to source a similar handrail from various suppliers, mostly fabrication companies, this proved very difficult - I could not believe how simple and effective your company made our purchase. This now completes the final part of our house extension and hopefully will succeed in our planning approval.
I will certainly recommend your services wherever the opportunity arises."
Elizabeth - 21st January 2013
"Just to let you know that I have fitted the balustrade surface mounted wire kits from your company!
As a precision engineer I was very impressed with the quality of both the components and the service received. Once again a big thank you and I am hoping that my friends and clients will also love the product enough to place orders! "
Douglas - 11th October 2012
"I am sick to death of walking into builder merchants, electrical wholesalers and engineers supplies for bit and bobs, then discovering they don't know what we want, haven't a clue what it's for, and whose counter staff tell us "they've never heard of it", even though we know full well they do stock it, that it's listed in their sales catalogue with the final insult being "Well, I've never been asked for one of those before". If British school teachers taught from your catalogue, showed children your product range, and went on to explain what all these items are for, then we might have young men and women who are educated and employable instead of the opposite. Your website and your goods show what can be achieved in Britain, so congratulations on it."
R Wilson, GripMaster Limited - 18th September 2012
"Thanks to all at S3i. The wall-mount sockets arrived and I've finished assembling the balustrades. They look great!"
Phil - 6th August 2012
"Good job, and I'll pass on my recommendation for your business to other potential users, here in Oz."
Peter - 1st August 2012
"Just a quick email to pass on my praise. I recently installed a customers garden decking project utilising your wire rope and fittings. Delivery was very very quick and the products was of a very high quality and once installed looked great!
I am very happy with your products and hopefully get the chance to use S3I in the future."
Paul - 28th July 2012
"May I just say how impressed I've been with s3i as a company (great website in particular) and you (Jonny) as an ambassador of that Company. I'm not surprised that you're running several weeks behind with production; you have quality products and they're being marketed very professionally. "
Andrew - 13th July 2012
"I received the items I ordered from your company today. I was impressed with the prompt and efficient delivery process but, more importantly, I really like the products that I bought to hang 2 stained glass panels. The Gripple fixings plus the wire rope perfectly complement to panels and they look great against the conservatory windows. "
Barrie - 7th April 2012
"A small order, but solved a big problem. Processed and received in 24 hours, job done!! Good service and excellent products. Definitely bookmarked for future reference."
Jack - 17th February 2012
"I recently bought some handrails from you for the inside of our house - and am delighted with them."
Vivien - 2nd February 2012
"Thanks for the service, elegant product, we love it..."
Eric - 3rd January 2012
"We supply communications antennas worldwide so look for the very best components that will handle the harshest environments. Vortex use S3i stainless products to compliment their antenna range. The products are first class and we now use S3i as our default stainless specialist supplier."
Steve Lawman - Vortex Antenna Systems Ltd, Peterborough - 31st December 2011
"We are delighted with the quality of the product... it has enabled us to create an elegant solution to supporting some large oak shelves in our new kitchen. Everyone who has seen them has commented on the wire fittings - including our kitchen fitter who will no doubt be using you guys a lot in the future."
Don - 18th December 2011
"Very impressed by your fast delivery. thanks!"
Jeremy - 7th December 2011
"Thanks for last order, product so good I have other people asking for more, so here is a re-order."
Luke - 28th November 2011
"Just to say many thanks for the excellent service in supplying my recent order for 3mm x 19 S/S wire which will be used for skeg wire replacements in our Sea Kayaks. The pack arrived today and we will now be able to replace several damaged skeg wires on our club boats at a very reasonable price. When we need further supplies we will definitely be back in contact. "
Jersey Canoe Club - 17th November 2011
"Thank you very much for sorting out my shackles. Great service with flexibility and responsiveness. In my opinion you are a customer-service standard setting business."
Roger - 22nd October 2011
"Had some AWESOME customer service from @s3iGroup today! My mistake but they are only too happy to help out promptly. Cannot recommend enough"
John - 20th October 2011 (via Twitter)
"Thank you so much for being flexible; I have already spoken very highly about your product and services to anyone who will listen and this is exemplary customer service."
John - 10th October 2011
"This is just to say how pleased I am with you and the S3i service, always pleasant and with good knowledge and fast turnaround."
Robert - 12th September 2011
"I really appreciate the speed with which you dispatched my order."
Justin - 13th August 2011
"It has been a pleasure dealing with you and I would recommend your company to anybody - it is so refreshing in this day and age to come across such a good helpful attitude and generally great customer relations and service - with an excellent product."
Phil - 2nd August 2011
"Very kind of you - I appreciate the quality of your service and will happily recommend s3i to my friends."
Ted - 1st August 2011
"Thank you very much for your service. I am very impressed by the quality of the product and simplicity to fit it. Most importantly, I am impressed by the service you provide. Indeed, the cables were delivered within three day of passing the order!"
Yannick, a French customer - 22nd June 2011
"What excellent service, from order to delivery in less than 24 hours. Absolutely first rate."
Pete - 20th June 2011
"Thanks for the really great service, again!"
Mike - 15th March 2011
"Just to say thanks and that the ball fittings arrived safely. I was very impressed with the products and I have recommended you to a neighbor who wants a complete stainless steel system. "
Frank - 28th February 2011
"We have received the package today. Thanks a lot for the prompt delivery!"
Victoria - 1st February 2011
Yachting & Boating World Forum - 1st November 2010
"Thank you so much - arrived half an hour ago. Brilliant service and will certainly recommend and use you again."
Linda - 21st October 2010
"We ordered on the 14-Oct 2010 8 SHACKLES from your company over the internet, and today 15-Oct 2010 we received them. My e-mail is to thank you very very much for the speedy delivery and accuracy of our order, you as a company exceeded our company's expectation, People are quick these days to grumble if things are wrong, but not many compliment if things are correct. We will as a company use you again and any enquiries we receive regarding products you may do, we will pass on your details. Again. Thank you."
Teresa - 15th October 2010
"Just a note to say that our order has been safely delivered here, and also to thank you for your efficient, uncomplicated and fast service. It is refreshing for us to to place and receive orders for goods from the UK without hassle."
Michael - 23rd August 2010
"May I just thank you for your brilliant service with the cabling I ordered the other day. I have completed the balustrade and everything looks and fits superbly well. I am extremely impressed by all aspects of your operation. The engineering is excellent, the speed, accuracy of manufacture and delivery astonishing!"
Ian - 25th July 2010
"It is unusual to find a company that lives up to the promises they make. I cannot say how impressed I have been with the whole experience. I recently bought some cables and fitting sets to use as balustrades for steps up on to some decking and would happily reccommend your company to anyone looking for a simliar product because:
In this case you definitely get what you pay for, a great product coupled with outstanding service - even our builder was impressed.
I am sure people ony ever contact you when something goes wrong, so job well done."
Ed - 14th July 2010
"Thanks for the wire and thimbles they arrived well within the predicted time.
Its beautiful wire, I'm very pleased with it. It'll hold up the mast for my ham radio mast on the windy Welsh coast.
Andy - 7th July 2010
"Easy to use website, good information and a personally addressed update e-mail, was followed up with incredibly quick delivery of exactly what I had ordered! And all at prices far better than anything else I could find.
When internet ordering is sometimes an anonymous and 'finger in the air' experience, you have proved customers can still get a good personal service. I will certainly recommend you to others with a similar interest.
Feel free to quote me if you ever need some positive feedback. I never knew ordering a few stainless steel fittings could fill me so much happiness!!!"
Matt - 1st June 2010
"Wow! You were certainly fast! Exactly what I wanted. Many thanks. "
Clive - 17th May 2010
"You have some pretty cool products and reasonably priced too, I have bookmarked your page for future reference."
Peter - 12th May 2010
"Please pass on my thanks to your company for this extremely high quality product which was delivered promptly and exactly fits my requirements. I will be happy to recommend your company to my friends and colleagues."
David - 2nd May 2010
"Thank you so much. Talk about efficient and good communication! Will use you again soon and would recommend you to others."
Linda - 28th April 2010
"Thanks again for the great service! Got our package in good time and everything looks fine."
David - 19th April 2010
"Order arrived safe and sound this morning. Many thanks for an excellent service."
Chris - 12th April 2010
"Thanks! You have a great service/website. Will shop again."
Thom - 26th March 2010
"Thanks for the prompt delivery and excellent value. It is rare to find free delivery on low cost items these days - much appreciated."
John - 8th March 2010
"Very pleased with the speedy delivery and quality of items. Many thanks."
Colin - 7th March 2010
"Thank you very much for ensuring they arrived this morning, it is much appreciated."
Anna - 19th February 2010
"I don't expect anything less than the best quality when I order from you, as past orders have proven."
Paul - 11th February 2010
"Thank you for your kind and efficient service."
Steve - 10th February 2010
"great service and a courtesy email which I didn't think existed anymore.... :-)
It's nice to get good customer service."
Tony - 20th January 2010
"Brilliant service! Thank you."
Olly - 14th January 2010