Delivery information
Christmas Opening and Dispatch Schedule:
Our last shipping date for this year will be
Wednesday 20th December, 2023.
The S3i office will be closing for Christmas at
12.00pm on Thursday 21st December, 2023.
We will be back to take your calls on
Tuesday 2nd January, 2024.
On-line orders can be placed over the Christmas period. Please note orders will not start to be processed until 02/01/2024.
Due to the festive period, made-to-order products such as handrails and balustrade posts ordered after 12th December are unlikely to be delivered until the New Year.
We would like to wish you all our best wishes for a happy holiday season and our sincere thanks for your loyalty and goodwill throughout the year.
Standard UK Delivery
UK Delivery Rates
Tracked Courier Service: £6.60
Fully tracked and insured with 1 hour delivery window, option of nominated pick up point.
Package lengths over 1.5 metres: £24.00
(All costs are quoted including VAT. Applies to UK mainland only*)
* The Highlands and Islands, Northern Ireland and Channel Islands may be subject to an additional delivery charge which we will notify you about prior to processing your order. We will choose the most appropriate method of delivery to these areas.
Delivery Time Scales
UK Dispatch?
We try to dispatch orders on the same day. You should always expect your order within 7 working days. During particularly busy periods this may be longer.
Bespoke Orders?
Please talk to your sales person to arrange your delivery.
In A Hurry?
Contact us prior to ordering and we will do all we can to ensure your products arrive in time.
Europe, U.S.A, Australia and New Zealand
Transit period after dispatch of 3 to 7 working days.
Package Lengths Over 1.5 Metres And Exceptional Circumstances
Lengths over 1.5m attract a delivery charge of £24.00 inc VAT.
In exceptional circumstances (particularly large, long, heavy or unusual items) we reserve the right to apply an appropriate delivery charge. In these cases we will always contact you to discuss this prior to any sale agreement.
Note: Lengths over 1.1 metres are not eligible for international delivery. Please contact us by phone or email and we will try and find you the best solution.
International Delivery
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We are more than happy to quote air or sea freight for export purposes where required. Contact us by email, phone or post. Please be aware though, that for logistical and legal reasons, not everything we sell is eligible for international delivery.
call us on01302 752 504 |
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BREXIT NOTICE
We are currently reviewing our international delivery policies. Please contact us for more information.
The Small Print
Exceptions
We reserve the right to amend these delivery charges in circumstances where it becomes uneconomical due to weight or unusual size. However, we expect this to be a rare occurrence.
