International delivery information, charges and time scales

S3i Xmas Message

Christmas Opening and Dispatch Schedule:

Our last shipping date for this year will be
Wednesday 20th December, 2023.

The S3i office will be closing for Christmas at
12.00pm on Thursday 21st December, 2023.

We will be back to take your calls on
Tuesday 2nd January, 2024.

On-line orders can be placed over the Christmas period. Please note orders will not start to be processed until 02/01/2024.

Due to the festive period, made-to-order products such as handrails and balustrade posts ordered after 12th December are unlikely to be delivered until the New Year.

We would like to wish you all our best wishes for a happy holiday season and our sincere thanks for your loyalty and goodwill throughout the year.

International Delivery

For delivery to any worldwide destinations please contact us regarding delivery rates and time scales.

Alternatively, you can place an order online and we will contact you with a quote for delivery prior to taking any payment.

Brexit Notice

NOTE: We are currently reviewing our international delivery policies. Please contact us for more information.

Delivery Time Scales

International Delivery

Europe, U.S.A, Australia and New Zealand


We try to dispatch orders on the same day.
Your order should be dispatched within 7 working days.
Transit period after dispatch is 3 to 7 working days.

Bespoke Orders?

Please talk to your sales person to arrange your delivery.

In A Hurry?

Contact us prior to ordering and we will do all we can to ensure your products arrive in time.

Package Lengths Over 1.1 Metres And Exceptional Circumstances

S3i Long Packages

We are unable to ship packages over 1.1 metres in length internationally. Please contact us on +44 1302 752 504 or email us and we may be able to find a solution.

Please be aware, that for logistical and legal reasons, not everything we sell is eligible for international delivery.

The Small Print

Unfortunately you may be responsible for any custom charges imposed in your country. We cannot predict what these might be so you may be better contacting your local customs office to find out more.


We reserve the right to amend these delivery charges in circumstances where it becomes uneconomical due to weight or unusual size. However, we expect this to be a rare occurrence.

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